Customer Reviews & Stories

I am the owner of a 2002 Duramax Silverado and will only take my truck to be worked on at Professional Diesel and Automotive. They have been nothing but extremely helpful and very knowledgeable. Customer care is excellent! I cannot recommend them enough.

— Google User Review

Thanks for your prompt service! My wife and I are on six week summer vacation from Spokane to Rockies and the Midwest. Our engine cooling system was malfunctioning. Jeremy was able to pinpoint and correct the problem and get us back on the road. We really appreciated their friendly and efficient service. We generally like to support small business and PDA proved why it's well worth doing so!

— Google User Review

I thought the staff was very knowledgeable and professional. They did a great job on the services and made me fall in love with my Duramax again. No more check engine lights. I have had a lot of problems with the big car dealerships and misdiagnosed problems that cost a ton of money. The last example was them telling me I needed a new main seal to fix the oil leak. PDA found it was just an oil pan. I would highly recommend getting your ride serviced here, these guys know there stuff

— DemandForce User Review

Awesome, needed in our valley, my experience with Linda has always shown her to be a person of integrity, this should be a great thing

— Facebook User Review

Professional Diesel & Auto has become a go-to for us. Their staff are very knowledgeable and personable. We love being able to leave our vehicles in capable hands.

— Google User Review

I broke a pinion in my truck heading up for hunting, they got it in even though they had a full schedule. Once all the parts came in they got in fixed and back to me before season was over.

— Facebook User Review

We live south of Denver and were in the Carbondale area for a short trip. Our truck broke down and the folks at Professional Diesel and Automotive were amazing! They were booked solid, but still squeezed us in as we were pretty stranded at the time. Additionally, they fixed our truck by the next day (need a part shipped from Denver) solving a problem that no mechanic before them could figure out. They were professional and fair with the price and we really appreciate them!

— Google User Review

Super friendly and extremely helpful. I never have to worry about anything when I drop the truck of there, and I always pick it up in great shape. Awesome to have a company that works on diesels to a good standard right by my house.

— Google User Review

Jeremy was super helpful with my pre sale inspection of a car while I was out of state. He went above and beyond my expectations in many areas and I would highly recommend Pro Diesel!

— DemandForce User Review

These guys are great! Get it done the first time every time!

— Facebook User Review

My girlfriend and I got stranded in Glenwood Springs on a Saturday night. Once we were able to contact businesses on Monday morning for help, we were directed to call PDA with my Dodge Truck. It was an electrical system problem as I'd just put in my second alternator several days before but still had charging issues that I couldn't find. As soon as I called Jeremy on the phone on Monday morning, he asked me to bring it over and they'd get to it. I was so pleased to see Kevin and a tech assist backing my truck out in hardly an hour and the broken wire had been located, fixed and all was back in order. I would highly recommend you making a call to PDA for your automotive needs. They were friendly, fair (very fair) and exceptionally timely. Thanks you guys!

— Google User Review

Went to see professional diesel mechanics while I was on vacation had a fuel leak I took care of me in a half an hour and very very reasonable.

— Google User Review

I thought the staff was very knowledgeable and professional. They did a great job on the services and made me fall in love with my Duramax again. No more check engine lights. I have had a lot of problems with the big car dealerships and misdiagnosed problems that cost a ton of money. The last example was them telling me I needed a new main seal to fix the oil leak. PDA found it was just an oil pan. I would highly recommend getting your ride serviced here, these guys know there stuff.

— DemandForce User Review

Professional Diesel and Automotive is the best in the valley! Though they specialize in Diesel, I brought my Jeep Wrangler in and they were able to fix my issues without a glitch. The staff is highly trained and they are efficient, professional and passionate about what they do.

— Google User Review

This place is amazing! Hard to find people who actually know what they are doing even harder to find an auto repair shop that knows what they are doing. They don’t just work on diesels! Keep up the good work!

— Google User Review

I wish that I could give Jeremy and his outstanding company more than 5 stars. My boyfriend and I are out here from the East Coast for business for a few weeks. Prior to our journey we had air bags installed on his 06 Diesel Duramax because we were hauling a camper. One of those air bags seemed to be loosing air and also came loose! I called up Jeremy Friday morning and he told me he could get me in that day! I got there around 2:00 and was out by 2:30. He also showed me that the air line was leaking and needed to be replaced. Jeremy resolved the issues and didn't charge me for tightening the air bag! I was shocked but grateful with his act of kindness. I hope any one who needs any repairs on their vehicles considers Professional Diesel and Automotive to get the job done correctly. It's great knowing that I can be over 30 hours from home and I have found a great PROFESSIONAL company to do business with. Thank you again!

— Google User Review

The best diesel and auto mechanics in the valley, these guys go above and beyond. They are fair priced, honest and true to their word. I entrust multiple vehicles to them and they always take care of me. I wouldn't go anywhere else in the valley.

— Google User Review

Thanks to PDA for getting us on the road for our vacation! Thankful for you!!!

— Facebook User Review

This is an awesome shop! They always take great care of me with quick turnarounds and sound advice.

— Google User Review

Friendly and professional. Quick diagnosis and repair.

— Google User Review

Great techs

— Google User Review

Good place for all your Diesel truck needs, they have serviced my vehicle several times and done a great job.

— Google User Review

I am happy with bringing our truck to PDA. Jeremy is usually who we work with and he has done a great job continuing the build out of our engine and the small problems that come along with that big of a project. I wish that when we bring a vehicle in for a problem, any general maintenance items could be caught while in the shop. Examples - I brought the Van in for a steering issue and it was there for a couple days. I believe the crew resolved the issue and I came and got the truck. On my drive home, I noticed the truck was overdue for an oil change - It was a PDA sticker that had the mileage and it would have been great to get er done. This time around $700 plus in projects and preventive maintenance and I crank it up and a belt is loose. You can easily hear it. Less tunnel vison and more customer service would be awesome. Guermo (Sp?) needs to show some interest and passion about what he does.

— DemandForce User Review

Kevin and the team far exceed my expectations each time I am in. They think outside the box on all issues, and offer all options when considering a repair. More than once they have used parts off their personal vehicles to test on my truck to make sure I don't buy unneeded parts.

I would definitely recommend them to friends. Don't waste your time at Glenwood Ford.

— Google User Review

This group is by far the best in the valley. I have had multiple issues with my Dodge Diesel and they have quickly diagnosed and fixed the issues, and had a smile the whole time. Honesty and Quality are hard to find these days but these guys have it all. I wouldn't take any of my vehicles anywhere else. These Guys Rock!!

— Google User Review

tHE GUYS AT PDA ARE ALWAYS GREAT TO WORK WITH. I TRUST THEM, THEY ARE THOROUGH, COURTEOUS, PTIENT WITH MY QUESTIONS AND CONCERNS, AND KEEP ME ON THE ROAD. I'VE BEEN WITH THEM FOR MANY YEARS, AND GO NOWHERE ELSE FOR MY DODGE 2500, AND EVEN THE SUBBY. ALWAYS MY GO TO GUYS.

— DemandForce User Review

The best diesel and auto mechanics in the valley, these guys go above and beyond. They are fair priced, honest and true to their word. I entrust multiple vehicles to them and they always take care of me. I wouldn't go anywhere else in the valley.

— Google User Review

Good work. Fair price. Would have been five stars but there was a miscommunication about the time when the vehicle would be finished. I was told on Friday that the car would be done on Monday before 1 p.m. The car was finished after 3 p.m. For a busy person with a complex schedule, a seemingly small detail like that matters a lot. I planned my day around picking the car at 1 p.m. This wasn't a major inconvenience and I'm not upset about it, but when prompted to give feedback about a service provider I intend to use again, I try to be forthright.

— DemandForce User Review

Phenomenal company. Every aspect of the service was very refreshing to see. Very fair, kind, courteous folks.

— Google User Review

The PDA staff/technicians were very accommodating. I was in a bind and needed to get my truck in ASAP to be looked at and fixed. They did everything they could to get it fixed and back to me. Just like they have always done for me in the past. Their prices are reasonable. PDA is a great diesel shop, all the way around. I highly recommend them.

— DemandForce User Review

Great job. Had a whistle when my PacBrake was engaged. Found the issue (exhaust manifold gaskets leaking) and resolved timely. Also resolved a small coolant leak as well. They were professional and thorough. Would go back.

— Google User Review

They were open and up front, worked hard to accommodate me and my schedule

— DemandForce User Review

Professional Diesel and Auto-

Thanks for your prompt service! My wife and I are on six week summer vacation from Spokane to Rockies and the Midwest. Our engine cooling system was malfunctioning. Jeremy was able to pinpoint and correct the problem and get us back on the road. We really appreciated their friendly and efficient service. We generally like to support small business and PDA proved why it's well worth doing so!

— Google User Review

I called, they said bring it in on a certain day and I did. PDA diagnosed the issue quickly and the next day I brought my truck home in working condition. PDA did what they said they would quickly and affordably. What more can you ask for. I will continue using PDA and refer all my friend and contractors I know to PDA.

— DemandForce User Review

Great to deal with. Fast service. Experienced mechanics.

— Google User Review

Excellent service. Recommend to anyone. I will be doing all my business there.

— Google User Review

The guys are awesome and very professional. I would recommend them in a heartbeat. Better service than the dealership and prices.

— DemandForce User Review

Since I was waiting for my truck to be serviced, they did an excellent job and had me in and out in just about an hour. Way to go.

— DemandForce User Review

Always able to work out a deal, even whilst brok

— Google User Review

I brought my vehicle in to have a learning water pump replaced. PD&A quickly found that the problem was just a supply line, and replaced it instead of the much more expensive water pump. I really appreciate the honesty and integrity the service techs demonstrate.

— DemandForce User Review

I've been going to these guys for years. They are the only shop that works on any of my vehicles. I drive for over 2 hours just to take my trucks there. Kevin and the crew go way beyond what you think your mechanics should. From general maintenance to performance upgrades this shop is the first and last name in auto mechanics. Do yourself a favor and program their number in your phone and know that all your troubles are gone! Their friendliness, professionalism, attention to detail, and quality are second to none.

— Google User Review

Took my Ambulance( Camper) in to get the brakes done, and general checkup. Even though it's not a diesel they did an amazing job diagnosing the problems and did a full once over before the day was up. Note: I dropped it off the day before my scheduled appointment, and they called me back that day on what needed to be done. They fixed the suspension, brakes, and CV axle in about a week. Great customer service. No one has ever worked on this truck except me until now, and they did a great job. I'd trust them with my baby any day.

— DemandForce User Review

Great experience, as always!

— DemandForce User Review

PDA are MY Diesel guys. They are honest, thorough, good guys. They keep me safe and on the road. I love these guys.

— Google User Review

We were very pleased and will refer our friends.

— DemandForce User Review

The whole experience was first rate. From walking in the door and talking with the Service Writer to the technician who was very friendly and knowledgeable. I was also happy when I received my bill. I thought that it was very reasonable.

— DemandForce User Review

Honest and reliable. Fair price for their work.

— Google User Review

Incredibly helpful, and very knowledgeable. Always get everything done quickly. Would absolutely recommend to anyone! They are the best!

— DemandForce User Review

They got my truck in and then back on the road very quickly

— DemandForce User Review

I live in Silt, Colorado and 15 months ago my injection pump and lift pump went out in my 2000 Dodge Cumming pickup. The parts had a 12 month warranty. I traveled to Moab, UT, where my injection pump failed after only 5,900 miles. With the parts being out of warranty for approximately 3 months and desperate to get my truck repaired and running, I called back to Jeremy at PDA in Glenwood Springs, where Jeremy told me that he would get a hold of Industrial Injections and see what they could do for me. Long story short, I had my truck towed to Glenwood Springs from Moab. Jeremy and Kevin removed the injection pump, sent it back to Industrial Injections, who re-built the injection pump at no charge to me. Jeremy and Kevin had the pump re-installed at their shop, also at no charge to me. This is the best service that I have ever received regarding a warranty issue. The guys at PDA and Industrial Injections are very stand-up and I will always take my diesel truck back to PDA for any needs. Cheers to the crew at PDA, it was my pleasure to provide cold beverages for all their hard work.

— Google User Review

The guys were courteous professional and helpful. They made sure I knew what was going on and answered all my questions.

— DemandForce User Review

During a camping vacation in Glenwood Springs, I had an injector failure on my 06 Ram Cummins while in the Aspen area, and had my truck towed to PDA based on a glowing recommendation by the tow truck operators (who were driving Cummins Rams). Despite their full schedule, PDA was able to get my truck repaired (replace injectors) in a little over 24 hrs. They really came through for me! They also exhibited great ethics in that they offered to let me order the parts myself to save money; and great compassion when one of the owners offered to give me, my wife and 3 kids a lift when we were having trouble getting a rental car. Truck runs perfectly now. PDA even found and fixed some things that a prior repair shop had messed up. Highly recommend them. Fast, technically knowledgeable, quality work, ethical practices, compassionate and personable owners and staff. A+++++++++++

— Google User Review

Done on time and final bill was less than estimated. Thanks guys.

— DemandForce User Review

I dropped in unexpectedly around noon for an oil change and tire rotation. Luckily, Will was there and took time out of his lunch to do get me in and out! Great service!

— DemandForce User Review

5 stars + ....the guys were smart, quick , friendly the new building was clean & bright I will recommend PDA to all my friends....rich werner

— DemandForce User Review

PDA changed oil on personal vehicle, they let me drop off the car the day before, were very responsive to my request to check the air in the tires. The biggest plus is the location, so convenient for those who live between Carbondale and Glenwood, so glad they are there.

— DemandForce User Review

Our Dodge diesel broke down during our trip from Lubbock TX to Carbondale in Oct. After getting less than satisfactory service from a dealership, we had the truck towed to PDA late in the afternoon. Even though they were pretty busy, Jeremy said he thought they could get us worked in. Before we could get back to Carbondale, he called and said they thought they had a good idea what the problem was. Mid-morning the next day he called to say there was an injector that had failed and he could have one overnighted. Long story short, the guys at PDA had us up and running by the next afternoon. Jeremy and the mechanics at PDA knew all the right questions to ask and all the right diagnostics to run. Very efficient, thorough, professional, and knowledgeable bunch of folks. Hope I never need a diesel mechanic again when we are in the Carbondale area, but if I do, I know just where to turn. Big thanks and high recommendations to these guys.

— Google User Review

I can't even say enough about Keven and his staff. They have helped me so many times and in so many ways, but this last experience was above and beyond!

Thanks for helping me so quickly!

Love you guys!

— Google User Review

U guys put alot of time and care in my truck and did a great jod.It was a very dig jod and needed a new top end .Great job Boys

— DemandForce User Review

Always world class...

— DemandForce User Review

PDA is professional, clean and quick. I have never been afraid to ask any question or make a comment. The entire team works for the customer and does everyhting possible to repair or maintain our vehicles. Easy to get to, easy to make an appointment. When PDA couldn't help, they found someone that would and helped coordinate the contact. I strongly reccomend PDA to anyone, 100% satisfaction.

— Google User Review

Always great service. I had the valves adjusted on my Dodge 5.9. 230,000 and runs like a champ. Thanks to all the folks at PDA

— DemandForce User Review

PDA has always been so good to work with. they keep me on the road. THEY ARE EXTREMELY KNOWLEDGABLE, HONEST, AND ENJOYABLE TO WORK WITH. THE BEST DIESEL GUYS I'VE EVER WORKED WITH. THANK YOU GUYS.

— DemandForce User Review

Always do what they say & say what they will do! No surprises.

— DemandForce User Review

Friendly service, great results!

— Google User Review

The guys were fantastic! I was in a time crunch. They fit me in, quickly diagnosed and solved my problem and sent me on my way. I couldn't have been happier.

— DemandForce User Review

Very thorough, thoughtful, and helpful. I've never been disappointed with the service, and never reluctant to return.

— DemandForce User Review

They're fast and good

— Google User Review

Honest, fast and great communication. Dropped off our RV on Monday morning and diagnostics, estimate and repairs done the same day. Highly Recommended.

— Google User Review

I arrived on the scheduled time. The front desk took my keys and said they would call me when it was finished. About a hour later they called. The oil change was done. But they found a concern with my front brakes. I saw the or what was left if my front brakes and ok’d the repair. Thank you PDA for your professionalism and care for my truck. If they hadn’t notice the problem with my brakes I could have had a accident.

— Google User Review

I towed a diesel truck in to the shop for repairs a couple weeks ago and the lady up front was very kind!

— Google User Review

Way better than taking my Sprinter to the dealership for service! Professional and friendly and great value. And more importantly, I didn't have to wait 3 months for a service appointment!

— Google User Review

Very personable and knowledgeable staff. Made arrangements for a performance upgrade on my 1996 F250 Power stroke. Will update this post after completion.

— Google User Review

These guys are great! Explained everything in detail and made me comfortable that I brought my truck to the right place.

— Google User Review